Transport Co-ordinator

June 2nd, 2026
Posted in Events, News, Recruitment

We are looking for a compassionate and highly organised Transport Coordinator to arrange and support transport services for our clients across Greater Manchester.

This role plays a vital part in ensuring individuals can attend hospital appointments, access community activities, and maintain independence through safe, reliable transport. The role will involve both coordination and hands-on driving support where required. Please look at the attached job description and complete the application form.

Main Areas of Responsibility:

Transport Coordination

• Plan, organise, and allocate transport for clients across Greater Manchester, including coordination of all our social groups.
• Coordinate last‑minute transport changes
• Manage schedules efficiently to ensure timely and reliable journeys
• Match clients with appropriate drivers (staff or volunteers) based on needs

Client Support

• Communicate with clients to understand their transport requirements and preferences
• Provide a supportive, empathetic service aligned with Being There’s values
• Ensure client dignity, safety, and comfort at all times

Driving Duties

• Provide transport for clients when required, including to hospital appointments and community services
• Ensure safe driving practices and compliance with all legal and organisational requirements
• Maintain vehicles in good condition, reporting any issues promptly

Volunteer & Team Coordination

• Work closely with volunteer drivers, providing guidance and support
• Liaise with the wider Being There team to align transport with service delivery
• Assist in coordinating rotas and availability

Administration & Compliance

• Keep accurate records of journeys, schedules, and client interactions
• Support with social media
• Support monitoring and reporting requirements
• Ensure adherence to safeguarding, health and safety, and data protection policies
• Maintain accurate records of all driver documentation including licences, insurances and MOTs
• Apply for organisational blue parking badges and maintain accurate records.

Person Specification

Personal Qualities & Attributes:

Essential Skills & Experience

• Full, clean UK driving licence and willingness to drive as part of the role
• Experience in coordinating services, logistics, or scheduling
• Strong organisational skills and attention to detail
• Excellent communication and interpersonal skills, with an empathetic approach
• Exercises assertive communication to reinforce boundaries and adhere to company policies and procedures.
• Ability to work independently and as part of a team
• IT literate and confident using scheduling and communication systems

Personal Attributes

      ·  Compassionate and person-centred

      ·  Reliable and responsible

      ·  Flexible and adaptable

       ·  Calm under pressure with good problem-solving skills

·  Committed to inclusion and supporting diverse communities

Desirable

• Experience working in a charity, healthcare, or community setting
• Experience working with volunteers
• Knowledge of Greater Manchester area